Reward cards

Follow these steps to set up your loyalty program:

1. Log In: Use your Apple or Google account to log in.
2. Enter Your Facebook Page Details: Supply your Facebook page name or link. Our system auto-fetches public data like cover photo, logo, business name, and address. No permissions needed.
3. Set Rewards: Choose your discount rates (5%, 10%, or 15%).
4. Automatic Information Retrieval: Our service will extract details from your Facebook page to personalize your loyalty card.
5. Get Your Loyalty Card and QR Code: You'll receive a digital loyalty card and QR code for your customers.
6. Use Push Notifications: Send updates or reminders to your customers.

Our service provides a hassle-free and effective loyalty program for your business growth.

Here are some steps for common issues:

1. Login Issues: Check your Apple or Google account credentials. Try a password reset or check your network connection.
2. Wrong Business Info: If your Facebook page details are wrong, verify the information on Facebook and re-enter the link in our service.
3. Access to Loyalty Materials: All materials are in our service. If you can't view them, check your account and try refreshing your browser.
4. Push Notifications Issues: Check your subscription status and weekly notification limit if you have trouble sending notifications.
5. Technical Issues: Clear your browser’s cache or try another browser. Contact our customer support if issues remain.

Protecting your customers' privacy and securing their data is a paramount concern for us. Here’s how we manage customer data and privacy:

1. Encryption: We use encryption to secure emails and other data, ensuring privacy.
2. Minimal Data: We only collect necessary data, like emails and cookies, reducing breach risks.
3. Cookies: These enhance user experience by remembering preferences. Users can control settings.
4. Compliance: We follow GDPR regulations for data security, ensuring our practices are standard.
5. Audits: Regular security audits ensure our system has no vulnerabilities.
6. Access: Strict protocols control access to data, allowing only authorized personnel.

Distributing your digital loyalty cards effectively is crucial for ensuring high participation in your loyalty program. Here’s how you can distribute your loyalty cards:

1. Access Your Digital Loyalty Card: Log into your personal cabinet on our platform, where your digital loyalty card will be prominently displayed on the main page.
2. QR Code Distribution: We provide a QR code for each loyalty card, which is your primary method for card distribution. This QR code can be scanned by customers to add the loyalty card directly to their devices.
3. Ideas for QR Code Placement:
   • In-Store Displays: Place the QR code at strategic locations within your business premises, such as near the cashier, on tables, or at the entrance.
   • Marketing Materials: Include the QR code on flyers, posters, brochures, and other promotional materials that customers can take home.
   • Digital Channels: Share the QR code on your business’s website, social media pages, or in email newsletters.
   • Event Promotion: Display the QR code at events or pop-ups where potential customers are likely to see and scan it.
4. Engagement Through Push Notifications: Use push notifications to prompt customers to use their loyalty cards, maintaining engagement and program awareness.

Push notifications are a powerful tool to keep your customers engaged and informed about your loyalty program. Here’s how you can use them effectively:

1. Set Up Push Notifications: Use our service dashboard to establish and manage push notifications. You have the option to create custom messages or use preset templates. Notifications will be directly sent to your customers' devices.
2. Promote Special Offers: Send notifications about special discounts, exclusive offers, or limited-time promotions that are available to loyalty program members. This encourages customers to take action and make a purchase.
3. Event Reminders: Use push notifications to remind customers of upcoming events or sales. This helps keep your business top-of-mind and can increase foot traffic or online visits.
4. Reward Updates: Notify customers when they earn rewards or when new rewards are available. Keeping customers informed about their benefits increases their engagement with your loyalty program.

Sending push notifications is a great way to keep your customers engaged and informed about your loyalty program and special offers. Here’s a step-by-step guide on how to send push notifications through our service:

1. Navigate to the Main Page: Log into your account and go to the main page. Look for the option labeled 'Send Push Notifications'.
2. Choose Your Notification Type: You have two options for creating your message:
   • Write Yourself: Create a custom message that fits your specific needs.
   • Use Templates: We provide pre-written templates for various businesses like restaurants, bars, and beauty services for quick and effective messaging.
3. Send the Notification: Once you are satisfied with your message, click 'Send' to distribute the notification to all relevant customers who are part of your reward program.
4. Track and Manage Sent Notifications: After sending, you can view all past notifications in your Push-notification History. This feature allows you to resend notifications if necessary to further engage your customers.